Junior Systems and Cloud Management Engineer

Zagreb, Osijek, Croatia (Hybrid)

About GDi

At GDi, our motto is "Creating efficiencies, stimulating growth." Our industry-focused technology solutions and products help to optimize work processes and improve productivity for our clients. Today, the main focus of our products is on intelligent assets, operations and resources, smart data and smart platforms.

Our mission is to supply and continually support our long-term and growing customer base with a full set of effective, mission-critical solutions providing value to client's business processes. GDi is a company for people who truly want to work as a team to make a difference, contribute to their environment, act with social responsibility and achieve personal satisfaction and fulfillment.


Your Challenge

GDi COMS (Cloud Operations, Support and Maintenance) department is at the core of company relations to its continued long-term mission-critical customers. Communication, responsiveness, reliability and deep interest in customer success are the main values of the department.

We are looking for a Junior Systems and Cloud Management Engineer who is ready to learn about the architecture of GDi products and client-specific applications we support, and about the working knowledge of the underlying platform (cloud and on-premise). Our opening provides an excellent opportunity for those looking to get into the cloud computing space and to participate on one of our many innovative projects at high-profile clients in highly competitive industries throughout the world.

As part of our team you will be working on:

  • Client system operations monitoring, constant optimization and performance issue resolution
  • System add-ons and upgrade deployment planning, testing for supportability, documentation
  • Installation and troubleshooting of complex IT solutions deployed in enterprise environments (GDi Cloud and on-premise)
  • Internal (dev/test) operational support and system maintenance (Microsoft Azure, AWS and GDi Data Center)
  • Testing support and UAT support
  • Supporting the pre-sales process where needed
  • Cooperating with GDi Products and GDi Professional Services departments in implementation, integration, support and quality assurance
  • Using IP-based communication and web conferencing technologies (Microsoft Teams, Slack, Zoom)

About You

Required:

  • A strong willingness to learn and adapt to new skills, products, and technologies
  • Knowledge of systems and network administration (Active Directory, TCP/IP, DNS, IIS, load balancing)
  • Understanding of virtualization technologies such as VMware and Hyper-V
  • Excellent application analysis and troubleshooting skills
  • Excellent written and oral communication skills with the ability to work effectively and provide feedback within the team
  • Proficiency in the English language (fluent oral and written communication)
  • Professional attitude and ability to build positive relationships with internal clients and colleagues
  • Proactive and collaborative approach to achieving business goals

Preferred (advantage):

  • Understanding of cloud concepts and technologies (Microsoft Azure, AWS) - hands-on experience is a plus
  • Knowledge of databases (MS SQL, Oracle, PostgreSQL)
  • Basic scripting knowledge (PowerShell, Python, or Bash) for automation and administration tasks
  • Familiarity with containerization concepts (Docker) and CI/CD pipelines
  • Basic understanding of cloud security concepts and compliance frameworks (e.g. ISO 27001, NIS2)
  • Understanding of DevOps principles and tools
  • Microsoft Azure certifications (AZ-900, AZ-104) or AWS Cloud Practitioner certification

Few More Reasons to Apply

  • International and professional business environment with a friendly team atmosphere and knowledge-sharing culture
  • Opportunity for continuous development and learning through internal seminars, trainings, and conferences
  • Potential to grow within a dynamic team, in a company expanding globally
  • Subsidized MultiSport card for individual sports enthusiasts
  • Health insurance
  • Flexible working hours and remote work options


Junior Systems and Cloud Management Engineer

Job description

Junior Systems and Cloud Management Engineer

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